Improved overall Speed to Lead by 15% through
- Order of Operations Improvements
- Reworked webhook prioritization to allow for efficient deduplication and a cleaner sync queue
- Corrected 4 daily recurring sync records impacting approx. 1000 records.
Rolled out disposition management, automating updates for over 150k records - allowing them to re-MQL
- Leandata Management
- Delivered a full Leandata rebuild, condensing nodes in line with FY 24 ROE changes
- Discovered and corrected Meaningful Activity Failure - reducing MQL manual pass rate by 10% on leads and 30% on contacts
Operational Flexibility
- Implemented priority routing plans for DAIS and WT. Was used to process over 80,000 registrations and send 36,000 leads to sales.